Update
Major Banks Restrict Unauthorized AI Agents in Customer Accounts
Major banks including Morgan Stanley, JPMorgan, Bank of America, and Citi are restricting unauthorized third-party AI agents that log in with customers' credentials. The banks are moving to restrict these agents due to concerns about unauthorized actions they may take, described as 'horrifying' by executives. The issue arises because even when a user grants an agent permission, having software log in as the account holder clashes with the rules at most banks, which require humans to access their own accounts. Most banks are now leaning toward read-only access for these agents, allowing them to view financial information without moving money.